⚡ Built in Chandler, Arizona · Serving chiropractic practices nationwide
Scheduling Software Built for Chiropractic Practices
Reviewed by Charlie DeFelice, founder of Viking Marketing
Someone in back pain searching for a chiropractor tonight will book with whoever answers first, tomorrow morning is too late. Viking's scheduling software answers every new-patient inquiry in seconds, books the first visit, and keeps existing patients on a recall schedule instead of falling off after one adjustment.
✓ Replies to new-patient inquiries in seconds, 24/7. ✓ Books straight to your calendar.
✓ Automatic recall reminders for existing patients. ✓ Flat price, no per-visit fees
What Chiropractic Scheduling Software Actually Does
Chiropractic scheduling software handles two very different jobs: winning the new patient who's comparing three practices right now, and keeping an existing patient on a consistent care schedule instead of dropping off after their pain subsides. Most scheduling tools only handle the calendar part. Viking's AI answers the new-patient inquiry the moment it comes in, and the CRM underneath tracks who's due for a recall visit, so both sides of the practice get handled automatically.
Why New-Patient Leads Don't Wait
Someone in acute pain searching for a chiropractor is rarely patient. They call or message two or three practices in the same sitting and book with whoever picks up or replies first, often before your office even opens the next morning.
The second, quieter loss happens after the first few visits: a patient's pain improves, they stop booking follow-ups, and without a recall system, most practices have no consistent way to remind them that ongoing care matters, and no way to fill the schedule gap it leaves behind.
Viking's AI fixes the first problem by replying to every new inquiry within seconds, any hour. The CRM fixes the second by flagging patients who are due for a recall visit and sending the reminder automatically.
How the Chiropractic Scheduling Software Works
Viking's AI runs on the same channels and core capabilities covered in detail on the AI appointment setter page, text, web chat, social, and email, trained specifically on chiropractic intake.
A patient reaches out.
A new-patient inquiry, an insurance question, or a request to reschedule, by text, web chat, Facebook, or Google Business message. It lands in your Viking inbox the moment it arrives.
The AI replies in seconds.
It greets the patient, answers common questions about intake and insurance, and starts finding out what's bringing them in.
It qualifies the visit type.
New patient or existing, the general reason for the visit, and insurance or self-pay, so your front desk has what it needs before the patient arrives.
It books the appointment.
The AI offers real openings straight from your calendar and confirms the visit, no back-and-forth phone tag.
Recall reminders run automatically.
When a patient is due for a follow-up based on your care plan, Viking sends the reminder without your front desk having to track it by hand.
AI Scheduler vs. a Front-Desk Hire
| Offer | Front-Desk Hire | Viking's AI |
|---|---|---|
| Cost | $2,700 to $3,500/month* | From $297/month |
| Hours | Business hours only | 24/7, including evenings and weekends |
| Response time | Minutes to hours | Under 60 seconds |
| Leads handled at once | One | Unlimited |
| Recall/reactivation reminders | Manual, often skipped | Automatic |
| Logs every conversation | If they remember | Always |
*Based on the BLS median wage for medical secretaries and administrative assistants ($19.90/hour, May 2024). Source: bls.gov/ooh/office-and-administrative-support/medical-secretaries-and-administrative-assistants.htm
Your front desk's time is worth more spent with the patient in front of them than manually chasing down new-patient texts after hours. The AI handles the first response and the recall reminders, so your team focuses on the patients already in the building.
More Than a Booking Tool
Most scheduling tools stop at the calendar. They don't reply to new inquiries instantly, and they don't track which patients are overdue for care.
Viking's scheduling software is one part of a full platform. The same system that books the visit also:
- ✓Auto-replies by text the instant a call goes unanswered, so a busy front desk never turns into a lost new patient
- ✓Logs the full intake conversation and visit history in your CRM automatically
- ✓Re-engages patients who haven't booked a follow-up in a while
- ✓Sends a review request automatically after a positive visit
- ✓Lets your front desk see and join any conversation from one shared inbox
You are not adding another disconnected scheduling app. You are running one platform that handles the patient from first inquiry to their next recall visit.
What Real Businesses Say About Viking
We had a great experience working with Viking Marketing. They helped us set up an automated text messaging system and improve lead funnel. They're really knowledge and just really great to work with.
Charlie went above and beyond for my business. There are a lot of marketing companies out there, but very few operate like Viking Marketing. Charlie and his team delivered exactly what I wanted, within the timeline they promised, handled every change I requested without issue, and made the entire process smooth. 10/10 experience. Highly recommend.
Charlie helped me build a conversational chatbot for one of my clients. Super easy to work with and delivered exactly what we needed. Highly recommend!
This company is the best! Their custom support is so quick and knowledgeable. I’ve never had an issue and not had it addressed and also been taught how to fix it in the future myself at the same time.Charles and his team are the best at what they do. Look not further for help from this company is you’re a small business!
Charlie is super knowledgeable about AI bots and makes amazing booking bots. I don’t know what my business would do without him.
Charlie is hands down the most knowledgeable person when it comes to AI Assistants. He’s ability to breakdown such complex systems and prompts makes it easy to understand and absorb!
These guys are INCREDIBLE! Super responsive; their customer support is OFF THE CHARTS! We were able to scale to 20+ Inbound booked apts PER DAY in just a few weeks.No more dialing leads - just inbound apts- its a beautiful thing
Charles has helped grow my company exponentially. He is a marketing genius. I’m extremely blessed to have crossed paths with him and very grateful for everything he has done for me and my company. Best customer service I could ever ask for. I highly recommend Charles if you are trying to grow your business.
Charles and his team has helped us grow our business in various ways. With his CRM and automation setup it provides an opportunity so we can focus more on our sales and let the automation help us. Charles is very supportive whenever we need any help with the systems he manages for us.
the Viking Marketing is awesome! Charlie and his team are help me alot. they always respond super fast. They're super friendly and helpful too. They're great at advertising and all what you need for your business ! Definitely recommend them!
Charlie and crew are the best marketing group out there. Highly recommend.
Launched an AI bot and Charlie has been super helpful launching and updating the bot. It was an instant win for us and has booked hundreds of appointments for us and removed the need to have full time engagement specialist replying.If you’re in the fence about AI campaigns … don’t be… this does an amazing job.Charlie is the man for this!
Working with Charlie @ Viking Marketing has been thoroughly delightful and I can give him the strongest of endorsements. He helped us stand up our High Level instance, complete with automations and integrations, in less than two weeks. Once we signed on I felt like Charlie was very dedicated to getting us stood up. I regard him as being a subject matter expert, valuable resource, and advocate for the success of our business. Go Viking Marketing!
Charlie and the team at Viking Marketing are great and easy to work with! Very helpful to my business.
Viking Marketing has been amazing to work with. They have a platform that has blown me away and I would highly recommend them. Excellent communication and customer support.
Top-notch service! Charles and his team quickly and efficiently set me up with a solution that will no doubt catapult my business forward. Always goes above and beyond to deliver an exceptional product, give these guys a shot you will not be disappointed!
I am a momprenuer and I own two companies, a solar company and a holiday lighting installation company. I found myself beneath an overwhelming amount of admin work and I turned to Viking Marketing tor help! They helped me to move all my current customers & custom designed automation that (in the middle of my busiest time). On top of that they helped me to connect all my socials, my website, my business google, and my multiple phone numbers to one centralized location. This company CARES! They spent countless hours making sure I am set up perfectly! All my systems are working! Invoicing is automatic now! Scheduling is automatic! Just that alone saves me hours of time DAILY! Allowing me more time to grow my business and focus on the things! SEO is integrated too! I am excited for the future of my business! Thank you Viking Marketing! You are an answer to my prayers!
A pleasure to work with is an understatement. Responsive and willing to do whatever it takes to get the job done and have their customers satisfied is certainly my experience. I will gladly refer Charles and his team at Viking Marketing to anyone. 5 out of 5 stars for service and overall customer experience.
Charles was great to work with. Always answers thr phone when you need him and works diligently to complete the task.
Charlie just helped me out big time with setting up a ChatAI Bot.I was really struggling to get it up & running & Charlie was kind enough to jump on a quick Zoom to help me get this fixedHe knows his stuff 💪
WOW! Viking Marketing have transformed my solar installation business with their new and cutting edge AI automation solution.Because of their innovation I no longer have to pay out commissions and now have a 24/7 sales team without the cost, this has solved all my speed to lead and out of hours problem.Highly recommend contacting them, Charles will over deliver with unreasonable hospitality.You have nothing to lose and will likely regret not doing so in the next year, this AI tech is mind blowing. You don't want to get left behind.Thank you!
Built for Every Local Service Industry
Not on this list? The AI works for any appointment-based or service business that lives by its lead response time.
Serving agencies in Phoenix, Scottsdale, Tempe, Chandler, and across the U.S. See all locations →
Frequently Asked Questions
No. Viking handles the first patient reply, qualifies the inquiry, and books it to your calendar. It's not billing or clinical documentation software, it's the front door that gets a new patient from first message to a booked, confirmed visit.
Still have questions?
Our team will answer all your questions.
We ensure a quick responses.
Book a 15-min call with our team
Every New-Patient Message Deserves a Faster Answer Than Tomorrow
Every inquiry that sits unanswered overnight is a patient your competitor down the street is about to book. Book a 15-minute walkthrough and see exactly how Viking would handle your new-patient leads and your recall schedule.
Or call us directly: (480) 360-4644 and talk to a real person in Chandler, Arizona.