

27%
of inbound calls go unanswered
5 min
is when 78% of leads go cold
$75B
lost yearly to slow business response
The average local service business misses 27% of inbound calls during business hours. Those customers don't call back, they call your competitor. Add slow email follow-up, scattered messages across five inboxes, and reviews you keep forgetting to ask for, and the cost of running your business the old way adds up to thousands in lost revenue every month.
Viking Marketing fixes this in one platform, with an AI receptionist that responds in under 60 seconds, an automated follow-up engine that runs while you sleep, and a unified inbox for every conversation across SMS, web chat, social, and email.





Our AI Sales Assistant never sleeps. It engages every lead the moment they reach out — SMS, chat, Instagram DM, Facebook Messenger, or your website — qualifies them, answers their questions, and books appointments directly to your calendar. By the time you check your phone, the deal is already moving.
Works across SMS, web chat, Instagram, Facebook, & Google Business
Qualifies leads automatically using your business rules
Hands off to a human the moment a real conversation matters
Books appointments to your calendar without your team lifting a finger
Sounds like your business, not a robot
Stop paying for 10+ separate tools. Viking replaces them all with one connected system.
Answers calls, texts, & chats 24/7, books appointments while you sleep.
Auto-text every missed call within 60 seconds. Capture leads you'd otherwise lose.
SMS, email, web chat, Facebook, Instagram, Google. all in one place.
Convert website visitors into booked appointments before they leave.
Get 5x more Google reviews automatically, by text, after every appointment.
Bring lost customers back with AI-driven SMS campaigns.
Send invoices by text, get paid faster, no chasing.
TrackingA full CRM that actually tracks the customer journey, without spreadsheets.
Viking Marketing is purpose-built for businesses where every missed call is a missed customer — and every fast follow-up wins the job.
Automated recall, instant review responses, new-patient bookings on autopilot.
Lead-to-consultation in under 5 minutes, and 3x more repeat treatments.
Membership signups, class bookings, and member retention, automated.
Never miss a service call. Quote faster. Win more jobs against bigger competitors.
Respond to every lead in under 60 seconds, when speed-to-lead decides the commission.
Bookings, reminders, reviews, and rebooking, without lifting a finger.
Not on this list? Viking works for any appointment-based or service-based business with 50+ customers.
Viking Marketing was founded in Phoenix, Arizona, and our team still answers the phone here. We started by helping local Valley businesses stop losing customers to missed calls and slow follow-up. Today, service businesses from coast to coast use Viking, but our roots are still local — and our support hours match yours, not a call center on the other side of the world.
If you're a service business in the Phoenix metro, you're working with a neighbor.
Serving businesses across Arizona and the U.S.

Sync your phone number, calendar, email, and existing leads. No technical setup on your end, our team handles it.
We train Viking's AI on your business, your services, your pricing, your booking rules, so it responds like a member of your team.
Every missed call becomes a booked appointment. Every old customer becomes a new one. Every conversation gets answered. You just run your business.
Viking Marketing is an AI-powered CRM and marketing automation platform built for local service businesses. It combines an AI receptionist, missed-call text back, automated review requests, unified messaging, lead tracking, and payments into one platform — replacing 10 to 15 separate tools. Viking is headquartered in Phoenix, Arizona, and serves dentists, med spas, gyms, home service contractors, real estate agents, and other appointment-based local businesses across the United States.
Viking's AI receptionist responds to every inbound call, SMS, web chat, Instagram DM, Facebook message, and Google Business message within 60 seconds. It greets the customer, answers common questions about your services, qualifies the lead using your business rules, and books appointments directly to your calendar. When a conversation requires a human, it hands off seamlessly to your team. The AI is trained on your specific business — your services, your pricing, your hours, your booking logic — so it sounds like one of your staff.
Viking Marketing pricing starts at $297 per month for the Starter plan, $497 per month for the Growth plan (most popular), and $997 per month for the Pro plan with white-label options. All plans include the CRM, automated review requests, unified messaging, and AI web chat. There are no setup fees, no contracts, and you can cancel anytime. Most businesses save more in recovered missed-call revenue than the platform costs within the first 30 days.
Most businesses are fully live within 48 hours of signing up. Our Phoenix-based team handles the technical setup — connecting your phone number, calendar, and existing tools — while you spend about 30 minutes with your dedicated account manager reviewing your auto-text copy, business hours, and call routing rules. No coding, no developers, no IT department required.
No. Viking layers on top of your existing business phone number — no porting, no second line, no change to how customers reach you. The missed-call-text-back system activates only on calls you don't answer, sending an automatic SMS reply within 5 to 30 seconds while routing the customer into your unified inbox for follow-up.
Viking Marketing is purpose-built for local service businesses where speed of response decides who wins the customer. Our strongest fit is with dental practices, medical spas, gyms and fitness studios, home services and trade contractors (HVAC, plumbing, electrical, roofing), real estate agents and brokers, salons and barbershops, chiropractors, and law firms. Any appointment-based or service-based business with at least 50 existing customers is a strong fit for the platform.
Our team will answer all your questions.
We ensure a quick responses.